Advanced Education, Skills and Labour

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About the Department

The Department of Advanced Education, Skills and Labour works to ensure the province has a highly educated and skilled workforce to meet evolving labour market demands. This includes creating a climate which is conducive to economic growth, competitiveness, and prosperity. This is achieved through a range of services and supports including:

  • helping employers with accessing and keeping skilled workers;
  • working with employers, employees, and unions to foster a positive employment relations climate;
  • providing programs and supports for apprenticeship and trades certification;
  • increasing the recruitment and retention of immigrants;
  • promoting diversity and multiculturalism;
  • supporting the delivery of post-secondary education through Memorial University of Newfoundland, College of the North Atlantic and private training institutions;
  • administering the student financial assistance program;
  • offering career development and planning services as well as employment and training supports, and information about the labour market;
  • providing programs and services to promote adult literacy; and,
  • delivering income support and other financial supports.

Vision

A province where citizens are educated, skilled, and supported to be employed within a positive workplace environment.

Mandate

The Department of Advanced Education, Skills and Labour helps individuals to obtain the educational, employment, financial and social supports needed to achieve the greatest benefit from current and future economic opportunities in the province, while encouraging effective relationships between employers and employees through the administration and enforcement of applicable legislation.

Lines of Business

The Department provides a range of programs and services to build a stronger economic foundation, which includes: supporting post-secondary education; encouraging attachment to the labour force; helping to meet the province’s labour market needs; supporting individuals when they require assistance; and working with employers, employees and unions to create positive employment relations. Programs and services are grouped in the following areas:

  • Employment Supports and Career Services - career counseling, wage subsidies, apprenticeship and trades certification supports, job searches, pre-employment readiness, as well as training and skills development.
  • Workforce Development - supporting employers with recruitment, retention, and human resource planning; providing workforce policy support; as well as supplying individuals with labour market information and trend analysis on labour market opportunities.
  • Immigration - nomination of eligible newcomers for permanent residency, engaging with employers and community stakeholders, delivering multiculturalism awareness activities, and providing recruitment and retention supports.
  • Labour Relations - facilitating the settlement of collective agreements, providing dispute resolution services, appointing arbitrators, and providing workplace training.
  • Labour Standards - ensuring compliance with minimum terms and conditions of employment.
  • Post-Secondary Education - training supports, tuition supports, apprenticeship, skilled trades certification, student financial assistance, student assessment, adult literacy, as well as supporting the delivery of post-secondary education.
  • Income Supports and Basic Benefits - monthly benefits, earning supplements, and one-time benefits.

Values

Employees within the Department of Advanced Education, Skills and Labour support the following values:

  • Partnership - Employees are committed to building collaborative and constructive relationships with all stakeholders.
  • Professionalism - Employees are highly trained and committed to providing quality services.
  • Respect - Employees are committed to ensuring the views of others are clearly understood and represented in a fair, neutral, and dignified manner.
  • Sustainability - Employees act in a way that is environmentally, economically, and socially sustainable.

Primary Clients

The Department of Advanced Education, Skills and Labour currently serves several broad groups of clients:

  • Employers and employees
  • Apprentices and tradespersons
  • Post-secondary students and graduates
  • Post-secondary educational institutions
  • Immigrants and expatriates
  • Individuals under-represented in the workforce
  • Community organizations
  • Sector groups and industry associations
  • Low income residents
  • Governments and government agencies
 
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